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Email:
info@power-depot.com
order@power-depot.com
Our
Address:
Our
Phone:
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Payment and Shipping Policy
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We ship to US and Canadian destinations only.
US orders will be shipped by UPS or by USPS, depending on which service has a shorter delivery time. We pay sales tax.
Canada orders will be shipped by USPS/Canada Post. You must pay local taxes (PST, GST and HST etc.) when the package is delivered, so please consider this point before you place an order. Delivery to canada takes around 10-14 business days.
Should postal address be provided with incorrect or inadequate information resulting in non-delivery, customers will be charged the additional postal charges so incurred.
| Canada |
| Delivery Method |
Weight |
Minimum Charge |
Cost/Incremental Unit |
Maximum Weight Allowed |
Delivery Days |
| USPS Canada |
First 24 Oz |
$ 8 |
$ 1 / 4 Oz |
4 Lb |
About 10-14 business days |
| First 4 Lb |
$ 22 |
$ 1.5 / 1 Lb |
64 Lb |
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All our products for United States destination are shipped by UPS Ground or USPS, depending on whichever service would take the shortest delivery time to your location.
According to related law, we should collect the sales tax on customer with a California shipping address.The current tax rate is 9.75% for the Alameda county so that we should charge the rate from customer whose shipping address has a state code of "CA".
| Continental United States |
| Delivery Methods |
Weight |
Minimum Charge |
Cost/Incremental Unit |
Maximum Weight Allowed |
Delivery Days |
| UPS or USPS |
First 1 Lb |
$ 8 |
$ 0.9 / 1 Lb |
50 Lb |
About 5 business days |
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Remarks: The shipping and delivery costs for Alaska, Hawaii, Military Locations, AFO/APO address are charged based on the number of products purchased. For one product item, full rate of CA $12.10 will be imposed; and half rate will be charged for each additional item. Delivery takes about 5 business days.
Conversion Info: 1 Pound (Lb) = 16 Ounce (Oz) = 453.6 Gram (g)
Sales and shipping of this website cover only Canada and U.S.A. For customers from Australia, France, Germany, Japan and The United Kingdom, please click the corresponding links to websites for Australia, France, Germany, Japan and The United Kingdom. UPS charges $11 for re-directing package due to non-deliverable address provided. So, please ensure that the address you have provided is correct and current, and don't use non-standard abbreviations. Otherwise, you are required to pay the re-direction fee and other charges that might incur.
Return Delivery Charges
We will arrange UPS to pick up the RMA merchandise from the customer. We will charge the UPS delivery charges from the customer's credit card if the customer causes the mistake.
Cross Shipment
Cross shipment (exchange shipped prior to return of the original) must be secured by credit card. Such charge will remain on the customer's credit card until we received the returned merchandise. A refund for the charged amount will be credited within 30 days from the day on which we received the returned merchandise.
About Sales Tax
According to the Californian law, the sales tax needs to be levied on intra-state transactions. And the current tax rate is 9.75% for the Alameda county that our warehouse is located in, so the tax will be collected on customers with a California shipping address.
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